FAQ

Damazo hats are designed with your hair in mind. Every hat features a silk-lined interior that reduces friction and frizz, deeper crowns that give curls and volume room to thrive, and thoughtful details like ponytail openings or open-top designs for versatile styling. Unlike traditional hats, ours protect both your look and your hair’s health.

Yes! Our hats are made for all hair types. While they’re especially loved by women with curly, wavy, and voluminous hair, the silk lining benefits every strand—keeping straight styles smooth, sleek, and free of static.

We’ve made sizing simple with our Find the Perfect Fit Quiz, available on our website. In just a few questions, it helps you choose the best size and style for your hair and lifestyle.

• Spot clean with a damp cloth and mild soap.
• Avoid machine washing or submerging in water.
• Store in a cool, dry place away from direct sunlight to preserve shape and color.
• Color-treated hair: Fresh or semi-permanent hair color can transfer onto fabric and straw, especially with heat, perspiration or damp hair, and it can pass through the silk lining. After coloring, wait until your color has fully set and your hair is completely dry before wearing your hat. Lighter straws such as beige, ivory and white show transfer most.

Color transfer is hard to remove from straw, so we recommend taking this precaution with any new color treatment.

Yes. We offer free standard shipping on all U.S. orders. International shipping costs and delivery times are calculated at checkout.

Size exchanges are free within the U.S. — we cover return shipping both ways, with no restocking fee. Just tell us within 14 days of delivery.

All hats, including our handcrafted Signature Crown Wraps, are eligible for a refund within 14 days of delivery. Return shipping on refunds is $9.95, deducted from your refund. If an item arrives damaged, defective, or incorrect, we cover return shipping in full.

To be eligible for a return or exchange:

• The product must be in its original condition.
• The product tag must still be attached.
• The item must be returned in its original Damazo packaging.
• The item must be unworn, unused, and free from damage.

Original shipping charges are non-refundable, including expedited or priority shipping paid at checkout.

To start a return or exchange, please visit: damazo.net/pages/returns

Our hats are lined with OEKO-TEX® certified 100% mulberry silk — selected for its exceptionally smooth feel and gentle contact with hair. The silk lining helps reduce friction, minimize frizz, and support moisture retention while delivering a soft, luxurious feel designed for everyday wear.

• Down: The deep crown prevents flattening.
• Ponytail or bun: Choose a ponytail style, the Flow sun hat or the Veloura Flow cap, or go open-top with the Eclipse sun hat or the Eos visor.
• Protective styles: Braids, twists, or locs all fit comfortably without tugging or pressure.